Skills & Expertise

Technical & IT Administration

Hardware & Network Troubleshooting

Diagnosing and resolving issues with PCs, laptops, printers, and network devices (routers, switches).

Why I use it: To ensure minimal downtime and keep office operations running smoothly.

Office 365 & Google Workspace

Managing user accounts, email security, groups, and cloud storage (OneDrive, GDrive).

Why I use it: To manage core business collaboration tools and ensure data security.

IT Infrastructure & CCTV

Maintaining core components of servers, networks, and data centers. Handling CCTV system configuration and maintenance.

Why I use it: To keep the company's digital and physical infrastructure strong and secure.

OS & Command Line

Proficient in Windows, Linux, and MacOS environments, including using CMD and Bash for activation and scripting.

Why I use it: To efficiently manage systems, automate tasks, and resolve advanced issues.

Software & Business Platforms

Zoho Suite (CRM, Books, Analytics)

Managing the full Zoho ecosystem: customer data (CRM), company accounts (Books), and creating reports (Analytics).

Why I use it: To centralize all business operations into one integrated platform for efficiency.

HRMS (Zimyo) & Payroll

Managing the complete employee lifecycle, attendance, leave, and payroll processing software.

Why I use it: To ensure all HR operations are smooth, accurate, and compliant.

Power BI

Connecting to data sources and building interactive reports and dashboards for data visualization.

Why I use it: To transform raw data into actionable insights for management decisions.

EHR FOSS

Managing and supporting Electronic Health Record (EHR) FOSS software for hospital operations.

Why I use it: To ensure patient data is managed securely and reliably in a healthcare environment.

Development & Digital Marketing

Google Apps Script

Writing code to automate tasks within Google Sheets, Docs, and Forms (e.g., data collection, location tracking).

Why I use it: To eliminate repetitive manual data entry and save hundreds of work-hours.

WordPress

Building, updating, and managing company websites. Handling themes, plugins, and custom scripts.

Why I use it: To create and manage a robust online presence for businesses and digital marketing.

MERN Stack

MongoDB, Express.js, React, Node.js. Used for building full-stack web applications like my college projects.

Why I use it: To build modern, fast, and scalable web applications from scratch.

Canva & Graphic Design

Creating professional graphics, social media posts, and marketing materials using Canva.

Why I use it: To quickly create high-quality visuals for digital platforms and branding.

Digital Marketing (Meta & SEO)

Managing social media platforms (like Meta), content creation, and website SEO optimization.

Why I use it: To increase online visibility, engage with customers, and drive business growth.

Professional & Management Skills

IT Consulting & Solution Design

Analyzing business needs and designing technology solutions to solve complex problems.

Why I use it: To bridge the gap between technical teams and business goals.

Project Management

Leading projects, collaborating with teams, and ensuring timely delivery of technical solutions.

Why I use it: To keep projects on track, within budget, and aligned with objectives.

Technical Training & Documentation

Creating user guides and training staff on new software and hardware systems.

Why I use it: To empower users and reduce future support requests.